Why Is My Fitbit Charge 2 Not Tracking Floors

You will know the connection is secure when the tracker vibrates and you see a battery icon on the display.

Why is my fitbit charge 2 not tracking floors.

Why is my fitbit charge 2 not tracking floors. And 2 climbing over 100 floors a day. I have the current firmware update i have lived in the same house for 28 years with the same 2 flights of stairs. Leave a reply cancel reply.

Sorry to hear that your charge 2 wasn t counting stairs and for the delay in my reply. The fact that it worked for you may encourage other members to try the suggestions and possible solve the issue. Your device uses both an accelerometer and altimeter to track floors and registers a floor when detecting continuous motion combined with an elevation gain of about 10 feet. Because the device looks for continuous motion pausing when you go up a flight of stairs can cause the device to not count the floor.

My fitbit charge 2 has stopped counting floors. My charge 2 counts my stairs 1 2 2 3 of the time. My first fitbit was a one. Derricks here is my experience with the charge 2 and floors.

Kellil71 if the arm is not swinging and fitbit doesnt think your walking fitbit will not be looking for stairs. Btw i have a very small wrist and there is a always a gap between my wrist and the band. Solved charge 2 not recording stairs fitbit community solved charge2 stopped counting floors fitbit community solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community. Unplug your tracker from the charging cable.

Required fields are marked comment. When you see the fitbit logo and the tracker vibrates this means the tracker has restarted. Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors. Your email address will not be published.

I returned from vacation and my charge 2 is no longer tracking floors. I am taking the same paths i usually take and have even gone up flights of stairs with no change. In short if steps where not recorded as you walked up the stairs then nether will floors be recorded. Why is my fitbit charge 2 not tracking floors.

It s inner altimeter will calculate altitude based on atmospheric pressure. On vacation i spent hours in a land cruiser in africa while my charge 2 assumed i was 1 riding a mountain bike. In this case there are a couple of things that may be causing your tracker to record extra floors. Thank you so much for trying my suggestions and for sharing your experience in the community.

Yeah i noticed that the charge 2 is counting less floors than the charge hr. Press and hold the button on your tracker for four seconds. For example in my own experience i can tell you that when i go running uphill i m getting around 40 floors due to the elevation the tracker records floors and before when i was using my charge hr i got around 50 to 60 and the route and distance is exactly the. Whats people lookup in this blog.

Fitbit charge 2 does not count floors. Hope you reach your fitness goals in not time. Your charge 2 will begin charging.